Policies

Lash Extensions Refill policy: When clients book for a touch up, upon returning, they must have 30-40% or more lashes left after the removal of any outgrown lashes, and must have booked an appointment within 21 days after the initial full set appointment to honor the touch up pricing. In regards to how long an individual should wait to come in for a touch up is entirely based on the individual’s lash shed cycle (it’s different for everyone). If you schedule for a touch up and realize that you may not have 40% by the time of your appointment, please reach out to come in sooner to avoid being charged full set price.

Studio policy:
- No guests or pets allowed in the room
- If you are sick or have any flu-like symptoms, please reschedule your appointment.
- If you show up to your appointment with any flu, cold, etc. like symptoms, Unfiltered Studios has the right to refuse service.
- No food is permitted inside the procedure room.
- Please set your devices to silent while in the procedure room, and take phone calls outside.
- Prices are subject to change at the studio's discretion.
- Unfiltered Studios has the right to refuse service to anyone.
- NO Refunds. NO exceptions.

Deposits: All deposits on file will be applied toward your balance on the day of your appointment. All deposits are non-refundable and not transferable. NO EXCEPTIONS.

Payment: Your balance is due in full on the day of your procedure. We accept Zelle, or cash as a form of payment. We DO NOT accept personal checks.

Rescheduling policy: If you need to reschedule your appointment, you may do so by emailing (gounfiltered@gmail.com) or by giving us a call, any time up to 48 hours before your scheduled appointment, otherwise, you will lose your security deposit and an additional deposit will be required to make a new appointment reservation. There is NO EXCEPTION, as you can appreciate both your time and the artist's time are very valuable.

Cancellation policy: Same day cancellation and NO SHOW will get charged 100% of the scheduled service price. NO EXCEPTIONS. Failure to pay will result in disqualification to book any and all future services at Unfiltered Studios.

Late policy: Please arrive to your appointment on time. If you are more than 15 minutes late, UNFILTERED STUDIOS LLC reserves the right to cancel your appointment, and your deposit will not be refunded regardless of unforeseen circumstances that may arise, which could force you to postpone/reschedule your procedure. Additionally, if you are more than 20 minutes late, an additional $30 fee will be applied to your service appointment.